bjaff's Privacy Policy
Your personal information is very important to us. This document clearly describes how bjaff collects, uses, and protects your information.
1. Introduction and Scope
bjaff ("we", "our") is an online casino and betting platform operated for players in Bangladesh. This Privacy Policy ("Policy") applies to all users of our website bjaff.cam. Through this Policy we explain what information is collected when you use our platform, why it is collected, how it is used, and what steps we take to protect your information.
By using our services you consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.
2. What Information We Collect
We collect the following types of information as needed to register you and provide services on bjaff:
Identity Information
- Full name
- Date of birth (for age verification)
- National ID / Passport number
- Residential address
- Email address
- Mobile number
Financial Information
- bKash / Nagad / Rocket / Upay wallet number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
- IP address
- Browser type and version
- Device information (model, operating system)
- Login time and date
- Cookie and session data
Gaming Activity Information
- Play history and betting records
- Preferred games and game categories
- Bonus usage history
- Session duration and frequency
3. Purpose of Using Information
We use collected information only for specific and legitimate purposes, as follows:
Account Management and Identity Verification
We use your personal information to complete the registration process, confirm your identity, and ensure account security. bjaff provides services only to those aged 21 or above, so age verification is essential.
Financial Transaction Processing
Financial information is used to process deposits and withdrawals, prevent fraud, and comply with anti-money laundering (AML) regulations.
Customer Service
Our 24/7 live chat support team uses the necessary account information to help resolve your issues. Information is also used as relevant when you contact us by email.
Responsible Gaming Monitoring
By analyzing gaming activity data we identify unusual behavior and, where needed, help players set limits. This is an important part of ensuring responsible gaming.
Platform Improvement and Personalization
We use technical information to improve the quality of our services, resolve technical issues, and personalize your experience. This is never sold to third parties.
4. Sharing Information and Third Parties
bjaff never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in specific circumstances:
Payment Processors
Payment services such as bKash, Nagad, Rocket, Upay, and bank transfers receive limited financial information in order to complete transactions. They are bound by their own privacy policies.
Legal Obligations
Relevant information may be shared with the appropriate authorities in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation.
Technology Service Providers
Technology partners who assist in operating our platform (such as server hosting and security services) may access only the limited information necessary to carry out their responsibilities.
Fraud Prevention
Relevant information may be shared with specialized security services for the purpose of detecting and preventing fraud, money laundering, or other illegal activity.
5. Cookie Policy
The bjaff website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.
Essential Cookies
These cookies are required for the basic functionality of the platform. They are used to maintain login sessions, verify security, and optimize page loading. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your language preferences, game settings, and other personalized choices. They improve your experience on the platform.
Analytics Cookies
Analytics cookies are used to collect website usage statistics to help us improve our services. This data is analyzed in aggregate and is not used to identify individuals.
6. Data Security Measures
bjaff has put multiple layers of security in place to protect your personal and financial information:
SSL Encryption
Our entire platform is protected by 256-bit SSL (Secure Socket Layer) encryption. This ensures that all data exchanged between your device and our servers remains encrypted.
Two-Factor Authentication
You have the option to enable Two-Factor Authentication for additional security on your account.
Restricted Access Controls
Only authorized staff may access your personal information, and they are bound by strict confidentiality agreements. All access to data is logged.
Regular Security Audits
Regular security audits are conducted to identify vulnerabilities in our platform.
7. Data Retention Period
bjaff retains your information only for as long as necessary. The following criteria are followed when determining the retention period:
Active Account Data
All information is retained while your account remains active. Even after a request to close an account, certain information may need to be kept for a set period due to specific legal obligations.
Financial Transaction Records
Financial transaction records must be retained for an extended period to comply with anti-money laundering and other financial regulations.
Gaming Activity Records
Gaming activity records are retained for the relevant period to ensure fair play, resolve disputes, and implement responsible gaming policies.
8. Your Data Rights
As a user of bjaff, you hold the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected or updated.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though legal obligations may apply.
Right to Restrict Processing
In certain cases you may request that the processing of your information be temporarily suspended.
Right to Object
You have the right to object to specific uses of your information, particularly for marketing purposes.
Right to Data Portability
You have the right to receive your information in a structured, commonly used format.
To exercise any of the above rights, please contact our support team. We will assist you by taking the appropriate steps.
9. Protection of Minors' Data
bjaff provides services only to those aged 21 or above. We do not knowingly collect any personal information from persons under the age of 21.
If we become aware that someone under the age of 21 has registered on our platform, we will immediately close that account and delete all associated information.
10. Changes to the Privacy Policy
bjaff may update this Privacy Policy from time to time. If any significant changes are made, we will:
- Update the "Last Updated" date at the top of the page.
- Send a notification email to registered users.
- For significant changes, consent will be obtained when you next access the platform.
Continuing to use our platform after any changes will indicate that you have accepted the updated Policy. We therefore recommend visiting this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
When submitting a data protection request, please contact us from the email address registered to your account so that we can verify your identity promptly.