bjaff Terms and Conditions

01. Introduction and Acceptance of Terms

These terms and conditions ("Terms") form a binding legal agreement between the entity operating the bjaff platform and you (the user/member). By using the bjaff website (https://bjaff.cam) or any related service, registering, or participating in any of our gaming services — you are considered to have fully read, understood and agreed to these Terms.

If you do not agree with any part of these Terms, you are requested to refrain from using any bjaff services.

1.1 Definitions

• "Platform" means the bjaff website, applications and all related services.
• "Member" or "You" means any registered user.
• "Service" means the casino games, sports betting, live games and other gaming products offered through bjaff.
• "Account" means the personal account created after registration on the platform.
• "Bonus" means any promotional offer, free bet or additional credit provided by bjaff.

1.2 Changes to Terms

bjaff reserves the right to revise, change or update these Terms at any time. Updated Terms take effect as soon as they are published on the website. If you continue to use the platform after changes are made, you are considered to have accepted the revised Terms.

02. Account Registration and Eligibility

The following eligibility requirements must be met in order to become a member of bjaff and use its services.

2.1 Age Requirement

You must be at least 21 (twenty-one) years of age. If a false age is provided at the time of registration, the account will be closed immediately and the associated funds may be forfeited.

2.2 Information Provided at Registration

At the time of registration, you must provide accurate, complete and up-to-date information, including:

• Full name (as per national identity card)
• Correct date of birth
• A valid email address or mobile number
• Proof of valid residency in Bangladesh

If false information is provided, bjaff reserves the right to suspend or close the account and withhold funds.

2.3 Single Account

Only one account may be created per person, per household or per device/IP address. If the same person operates multiple accounts, all accounts will be closed and all bonuses will be considered void.

2.4 Account Security

It is your responsibility to keep your account login details (username and password) confidential. You are responsible for all activities carried out through your account. If you suspect any unauthorized access, notify us immediately via our 24/7 live chat support.

03. Deposits and Withdrawals

bjaff ensures fast and secure transactions through all major mobile banking services in Bangladesh.

3.1 Accepted Payment Methods

Deposits and withdrawals can be made via the following methods: bKash, Nagad, Rocket, Upay and direct bank transfer.

3.2 Deposit Limits

• Minimum deposit: ৳500 per payment method
• There is no specific maximum deposit limit; however, verification may be required for large amounts.
• Deposits are generally credited to the account instantly.

3.3 Withdrawal Limits and Timeframe

• Minimum withdrawal: ৳1,000
• Withdrawal timeframe: Processing is generally completed within 5 to 30 minutes.
• Bonus wagering requirements must be met before a withdrawal request is processed.

3.4 Identity Verification (KYC)

Before processing a withdrawal, bjaff may require completion of an identity verification (KYC) process. This may include a copy of a national identity card or passport, a selfie and proof of the payment method. Large withdrawals may be held until KYC is completed.

04. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members are eligible to receive a 200% bonus up to ৳5,000 on their first deposit. For example, if you deposit ৳2,500, you will receive a ৳5,000 bonus.

4.2 Wagering Requirements

A 10x (ten times) wagering requirement applies to the welcome bonus. This means the bonus amount can be withdrawn after placing bets totalling 10 times the bonus.

4.3 General Bonus Rules

• A bonus is applicable to one account, one person, one household or one IP address only.
• If prohibited games or strategies are used with a bonus, the bonus and any associated winnings may be cancelled.
• Each promotional offer has its own validity period and terms, which are clearly stated in the offer description.
• bjaff reserves the right to modify or cancel bonus offers at any time.
• Bonuses cannot be converted to cash or transferred.

4.4 VIP Program

The bjaff VIP program has four tiers, each offering weekly cashback:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Tiers are advanced through regular play. Contact our support team for details on special privileges.

05. Gaming Rules and Fair Play

5.1 Fair Play Policy

bjaff follows a fair play policy. All our games operate using a verifiable Random Number Generator (RNG) technology, which ensures that every outcome is completely unbiased and impartial.

5.2 Prohibited Activities

The following activities are strictly prohibited and will result in account closure:

• Playing games using bots, automated software or artificial intelligence
• Colluding with other members (Collusion)
• Using multiple accounts for the purpose of bonus abuse
• Attempting to exploit bugs or vulnerabilities in the game software
• Participating in money laundering or any other illegal financial activity
• Harassing or behaving inappropriately toward other members

5.3 Game Errors and Technical Issues

bjaff reserves the right to void any payouts resulting from a technical error or software fault. In such circumstances, bjaff's decision will be considered final.

5.4 Betting Limits

Minimum and maximum betting limits are set for each game and are clearly displayed in the game interface. bjaff reserves the right to change betting limits at any time.

06. Privacy and Data Protection

The protection of your personal information is our highest priority. bjaff does not sell your personal information to any third party.

6.1 Data Collection

We may collect the following types of information:

• Personal information provided at registration
• Transaction information and history
• Gaming activity and preferences
• Technical information (IP address, device type, browser)
• Communication history and support records

6.2 Use of Information

The information collected is used for the following purposes: account verification, transaction processing, customer service, fraud prevention, fulfilling legal obligations and improving service quality.

6.3 Cookie Policy

The bjaff website uses cookies to improve the user experience. By continuing to use the website, you are consenting to the cookie policy. For more details, visit our Privacy Policy page.

07. Responsible Gaming

bjaff believes that gaming should be a form of entertainment, not a source of addiction. We encourage all members to play responsibly.

7.1 Self-Control Tools

bjaff provides the following self-control features for members:

• Deposit limits: Set a maximum daily, weekly or monthly deposit amount
• Session limits: Set a time limit for continuous gaming sessions
• Reality check: Regular reminders of how long you have been playing
• Self-exclusion: Temporarily or permanently close the account for a set period

7.2 Support

If you are experiencing problems with gaming addiction, visit our Responsible Gaming page or contact us via 24/7 live chat.

08. Account Suspension, Closure and Bans

8.1 bjaff's Rights

bjaff reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms
• Suspicion of fraudulent activity
• Suspicion of money laundering or other financial crime
• Providing false information
• Bonus abuse
• Legal or regulatory reasons

8.2 Member's Rights

You may request the closure of your account at any time. If there are any funds or legitimate winnings at the time of the request, they will be returned subject to bonus conditions being met.

8.3 Appeals Process

To appeal any decision regarding account closure, contact our support team via 24/7 live chat or email.

09. Limitation of Liability

9.1 Service Availability

bjaff always strives to provide uninterrupted service, however service may temporarily become unavailable due to technical issues, maintenance, or other reasons. bjaff is not responsible for such disruptions.

9.2 Third-Party Services

Games from various game providers including Pragmatic Play, Spribe, JILI, and PG Soft are operated on the bjaff platform. bjaff bears limited responsibility for any issues with these third-party services.

9.3 Financial Losses

Gaming is inherently risky. You are playing with full awareness of this risk and you are personally responsible for any financial losses. bjaff does not provide compensation for gaming losses.

10. Dispute Resolution & Contact

10.1 Complaint Process

If any complaint or dispute arises, please contact our customer support team first. We provide 24/7 live chat support in Bengali. You can also reach us by email: [email protected]

10.2 Dispute Resolution Timeframe

We strive to resolve all complaints as quickly and fairly as possible. More complex matters may take a bit longer to resolve.

10.3 Final Decision

Decisions regarding disputes will be made by bjaff on the basis of specific evidence. Our decision-making process is transparent and fair.

11. Miscellaneous Provisions

11.1 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between you and bjaff. This replaces all previous oral or written understandings.

11.2 Severability

If any clause of these terms and conditions is found to be invalid or unenforceable, that clause will be removed, but the remaining terms and conditions will remain fully in effect.

11.3 No Waiver

If bjaff does not take action regarding a breach of any condition in a particular instance, that does not mean action will not be taken for the same type of breach in the future.

11.4 Language

The Bengali version of these terms and conditions is the authoritative version. Any translation into another language is provided for informational purposes only.

11.5 Related Policies

You are requested to also read the following pages alongside these terms and conditions:

• Privacy Policy — How your personal information is used
• Responsible Gaming — Guidelines for safe gaming
• FAQ — Answers to common questions
• About Us — Detailed information about bjaff