Responsible Gaming Commitment — Your protection at bjaff is our priority
bjaff believes that online gaming is for enjoyment — not for stress or harm. We are committed to keeping you safe and informed.
Why is responsible gaming important?
Online gaming is a form of entertainment — but if it becomes uncontrolled, it can have a negative impact on personal and family life. bjaff always wants every one of our players to use the platform with a healthy and balanced mindset.
Responsible gaming means setting your own budget, keeping to time limits, and seeking help when needed. We provide a number of tools to help you along that path and to keep your gaming experience safe at all times.
Remember: gaming should never be considered a source of income. It is purely a form of entertainment. Avoid gaming when you are under financial pressure or in a troubled mental state.
bjaff is only for individuals aged 21 and above. Access by minors is strictly prohibited. If you suspect a minor is using your account, please inform our support team immediately.
Our Protection Tools
bjaff provides the following tools to keep your gaming experience safe.
Deposit Limit
Set a limit on how much money you deposit per day, per week, or per month. Once a limit is set, it takes 24 hours to come into effect. However, it can be decreased immediately.
Time Limit Setting
Decide how long you will game in one sitting. The time-out feature encourages you to take a break after a set period and helps you manage your screen time.
Self-Exclusion
If you feel gaming is getting out of control, exclude yourself from the platform for a set period — from 30 days up to permanently. This break helps you return to a healthier state of mind.
Age Verification
bjaff follows a strict age verification process. Proof of age may be required at registration. No one under 21 years of age may use our services.
Bet Limit Setting
Decide in advance the maximum amount you will wager in each session. This protects you from large losses through impulsive decisions and helps you stay within your budget.
24/7 Support
If you have any concerns about gaming at any time, our Bangla-speaking live chat support team is always here for you. Do not hesitate to reach out.
Recognise the Warning Signs of a Problem
Gaming addiction develops gradually. If you notice the following signs, seek help right away.
- You are spending more than your set budget and placing more bets to recover your losses.
- You cannot go without gaming or find it difficult to take a break.
- You are hiding your gaming habits from family or friends.
- You are borrowing money for gaming or using funds meant for essential expenses.
- You are neglecting work, studies, or family responsibilities to game.
- You feel restless or agitated when you are unable to game.
- Your sleep and eating routine has been disrupted.
- You have tried repeatedly to stop gaming but keep failing.
6 Tips for Healthy Gaming
Set Your Budget in Advance
Before you start gaming, decide how much you are willing to spend. Once that amount is gone, end the session — do not add more.
Set a Time Limit
Decide in advance how long you will play each day. Use an alarm or reminder — take a break when time is up.
Do Not Play on Impulse
Avoid gaming when you are feeling sad, angry, or frustrated. Your ability to make decisions is reduced in these states and the risk of greater losses is higher.
Do Not Try to Chase Losses
Placing more bets to win back money you have lost is a dangerous habit. Each session is independent — previous losses do not affect the next game.
See It as Entertainment
Never think of gaming as a way to earn money. It is the cost of entertainment — like a cinema ticket or a restaurant bill.
Take Regular Breaks
During long sessions, get up, walk around, and drink some water. When your body and mind are refreshed, your ability to make decisions improves.
For Individuals Aged 21 and Above Only
To register and game on bjaff, you must be 21 years of age or older. Protecting minors is our highest priority. Keep parental controls enabled on your device.
How Self-Exclusion and Time-Out Work
Self-Exclusion
Self-exclusion is a voluntary decision through which you can block access to your account for a set period of time.
- Duration: 30 days, 60 days, 90 days, or permanent
- No deposits or bets are possible during this period
- Opening a new account during exclusion is prohibited
- Contact live chat to activate
Time-Out / Cooling-Off Period
A time-out is a short-term break that helps you put some temporary distance between yourself and gaming.
- Duration: 24 hours, 7 days, or 30 days
- Logging in to the account will not be possible
- Automatically reactivates once the break period ends
- Request at any time via live chat
Need Help? We Are Here for You
Contact Us
If you or someone close to you has any concerns about gaming, our responsible gaming team is always ready to help. Talk to us in Bangla and get support in plain, simple language.
We believe that asking for help is an act of courage. Gaming problems are a real issue and they can be resolved. You are not alone — our team will help guide you in the right direction.
Decreasing a deposit limit or activating self-exclusion always takes effect immediately. Your request is handled with the utmost confidentiality.
Responsible Gaming FAQs
Enjoy responsibly — with bjaff
Enjoy gaming within safe limits. Whether you play cricket betting, slots, or casino — play with awareness.